Privacy Policy

At the DF Montreal, we are aware of our patient’s privacy, which is why the confidentiality of our website visitors is very important to our team, and we are committed to protecting it.

The purpose of this privacy policy is to explain, in a clear and transparent manner, the use of personal data collected in the clinic and on the website.

Please note that the collected information is only used by the DF Montreal team and its suppliers in order to provide and guarantee better service. However, all the information is stored and retained by Google.

Who are we?

Our website address is: https://www.dfmontreal.ca/

Personal Data Collection

Personal Information Collected

To benefit from customized services from DF Montreal accessible on digital platforms, you must provide certain information that will be used for identification purposes; otherwise, we will not be able to offer you the services in question. We also collect personal data to offer you certain services.

If you contact DF Montreal by e-mail, you must provide your information and write your message in the space provided in the electronic form accessible on the Contact Us, Book an Appointment, and Satisfaction Survey pages.

Whether you contact us by telephone, e-mail, or send us a message via our website, we may collect:

• Name
• Last name
• Email address
• Phone number
• The object of your message
• All added information

You can also communicate with us using Facebook Messenger.

Since no e-mail or Messenger communication is completely secure, we ask that you do not transmit any personal information in your messages when communicating with us in either of these ways.

What type of personal information do you collect and why?

We collect and use your personal information to fulfill the mission entrusted to us, notably to:

• Communicate with you.
• Process your application to the positions we post.
• Offer you DF Montreal conventional services.
• Permanently ensure the efficiency and quality of our business processes.
• Understand your experience as a client or as an applicant so that it is a positive one for you.
• Offer you practical information and content and to promote our services and programs.

We only collect personal information that is necessary for the intended purposes.

In addition, when we collect your personal information, we specify the intended uses. For example, you may read the Terms of Use and Privacy Policy page on our website to find out more about the type of personal information we collect when you visit our website and how we use this data.

Automatic Exchange of Information

For all the navigation features on the DF Montreal website (under the domain name https://www.dfmontreal.ca/) to be fully functional, your computer and the server of the websites exchange certain technical information. This information is fragmented and cannot be used to identify you.

Cookies are small text files which are downloaded when you view certain pages of a website and saved on the memory of the device you are using.

Cookies are used to update and optimize our websites according to your usage and your needs. DF Montreal and its suppliers rely on Google Analytics to analyze the usage of DF Montreal digital platform for statistic and website improvement purposes. The following information is collected via cookies:

• IP address.
• Internet service supplier.
• Date and hour of the start and end of the visit.
• Browser language setting.
• Region or municipality determined by the IP address.
• Browser type and version.
• Operating system type and version.
• Device type and model (phone, tablet or computer).
• Previously visited the website’s domain.
• Address of pages visited on DF Montreal websites.
• Activities (i.e., clicks, screen scrolling) on DF Montreal websites.
• Origin point (banner, email, social media, printed publication, advertiser website) of your visit.
• Screen resolution of the device you are using.

This information can also be used by DF Montreal and its suppliers to create, improve or market products and services. The information is collected and retained by Google on servers that may be located outside of Canada. However, this information is not shared by DF Montreal with external parties unless in limited circumstances described in the You may manage cookies section.

If you wish, you may prevent Google from collecting data related to your usage of the DF Montreal website by downloading the Google Analytics Opt-out Browser Add-on.

Cookies

If you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and it will be automatically deleted when your browser is closed.

When you log in, a certain number of cookies will be used to save your login information and your screen preferences. The lifetime of a cookie is two days; the lifetime of a screen option cookie is one year. If you check the “Remember me” option, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be erased.

Cookies are small text files saved on your computer or mobile device. They contain information on the browser you use and the pages you have visited. You may, at any time, delete or deactivate cookies from your browser.

What Is the Purpose of Cookies?

Cookies are commonly used by websites. They are used to accomplish various functions and distinguish themselves by their different roles.

To manage cookies in general on a specific browser, visit the following pages:

• Delete and manage cookies in Internet Explorer®
• Manage cookies and website data in Safari® on Mac
• Activate or deactivate cookies in Chrome®
• Authorize and block cookies in Firefox®
• How to clear browser cache/history/cookies in Opera®

You can also manage cookies by modifying the settings on your smartphone:

• Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
• Delete your history and activity on your Android

To specifically manage cookies on our website, you can do so at any time by clicking here. Your choices are valid for a maximum of 30 days. Note that the management of these cookies is associated with the browser and the device you are using. If you are using another device or another browser for your following visit, the banner asking you to manage your cookies will reappear.

Functional Cookies (Mandatory)

These cookies are essential to the proper functioning of our website; this is why you cannot delete them.

They allow you to:
• Use the main features of the website and safeguard it.
• Implement safety measures.

The following information will be collected:
• Browser language
• Browser type and version.
• Operating system type and version.
• Device type and model (phone, tablet or computer).
• Screen resolution of the device you are using.

Statistic Cookies

These cookies allow us to know the usage of our sites and their performance, establish usage statistics and determine the access and usage rates of the various elements of our sites (sections, visited content, paths). These elements will allow us to improve the relevance and ergonomics of our services to better meet your needs.

The following information will be collected:

• IP address.
• Geographical location (region derived from your IP address).
• Internet service supplier.
• Date and hour of the start and end of the visit.
• Previously visited website domain.
• Address of the pages visited on DF Montreal websites.
• Activities (i.e., clicks, screen scrolling) on DF Montreal websites.
• Origin point (banner, email, social media, printed publication, advertiser website) of your visit.
• Your searches using the integrated search tool on our websites.

Advertising Cookies

Content Embedded from Other Websites

The items of this website may include embedded content (for example, videos, images, articles, etc.). The content embedded in other websites functions the same way it would if the user visited that other website.

These websites could collect data on you, use cookies, install third-party tracking tools, or monitor your interactions with the embedded content if you have an account and are connected to their website. The content of these websites, the links they have, the changes made to them, as well as the products or services offered on these sites are in no way approved, controlled, or authorized by DF Montreal. The company cannot be held responsible for the following:

• The content, products, or services posted on third-party websites.
• The presence of non-authorized hyperlinks on its digital platforms.
• The contamination by computer viruses resulting from the use of third-party sites or the weak protection of data in these websites.
• The collection of your personal data as well as their usage and their communication on these sites.

DF Montreal can modify, add, or delete the hyperlinks posted on its website at any time.

Whom do we share your data with?

Your data will be shared with:

• Insurance company
• Dental service laboratories.
• Pharmacies.
• Referral to dental specialists.
• Dentitek, Dexis
• Backup service / IT Security

For how long will your data be stored?

For users that register on our website (if this is possible), we will also store the personal data indicated in their profile. All users can view, modify, or delete their personal information at any moment (with the exception of their username). The website managers can also view and modify this information.

For all medical data that transit through the website, we retain them for 5 years.

What are your rights regarding your data?

You can ask to receive a file containing all the personal data that we have about you, including those that you have given. You can also request the deletion of your personal data. This does not take into account the data stored for administrative, legal, medical, or security reasons.

For requests concerning your personal data, you may contact:

Name of responsible person: Angela Lalanne
Email of the responsible person: dentalclinic1440@yahoo.ca
Telephone of responsible person: (514)935-1953

Personal Data Transmission

Visitor comments can be verified with the help of an automated detection service for undesirable comments.