Welcome to our patient zone!

We are delighted to welcome you to our dedicated patient page. At Montreal Family Dentistry, we place your oral health and comfort at the heart of our priorities. Here you will find helpful resources, information about our services, and everything you need to prepare for your visit.

We look forward to meeting you in person, but in the meantime, explore our site to learn more about what we can do for you. Please do not hesitate to contact us if you require additional information. Our team of dedicated professionals is here to answer all your questions and to support you during every step of your dental journey.

Dental insurances

We accept all dental insurance plans. Our administrative staff will be happy to submit your claim electronically to your insurer.

 

We remind you that all insurance policies represent an agreement between you (the patient/insured), your employer/school and the insurer. Each contract is different and is not established with the aim of covering all dental costs. We therefore want to emphasize that the treatment plans we recommend are based on your individual needs, not on what your insurance covers.

Sanitary control and sterilization

Your health and safety are our priority. Our dentists and staff are trained to meet and even exceed industry-recommended sterilization criteria. We use the most recent techniques and follow the guidelines proposed by the Organization for Safety and Asepsis Procedures (OSAP) as well as the Order of Dentists of Quebec (ODQ).

 

Do not hesitate to ask us about our sterilization procedures and infection control. Our team will be happy to keep you well informed.

Asepsis

Our work instruments are first cleaned using an ultrasonic device, then are carefully examined to ensure the absence of residue. Following this careful check, sterilization is carried out.

 

To ensure that the sterilization device adequately eliminates pathogens, we carry out microbiological monitoring every day.

 

To promote asepsis of the premises, we make use of “barriers” to prevent the spread of contaminants on the various surfaces of the treatment rooms. For this purpose, we also use certain single-use items, such as aprons or placemats made of paper or plastic. Surfaces or equipment that cannot be sterilized, such as counters, are thoroughly cleaned and treated with a disinfectant that neutralizes pathogens and viruses.

Costs associated with dental services

Students

We are pleased to offer university students who participate in the ASEQ program a 20% to 30% discount on eligible dental care. Be sure to show us your valid student ID during your first visit.

 

To find out the details of your ASEQ coverage, please contact our treatment coordinator.

Financing available

An advantageous financing plan is offered to our patients with Flexiti. This option allows you to focus on monthly payments and not the total investment in your dental treatment.

 

We invite you to make an appointment with our treatment coordinator so that we can help you make your application directly online.

Dental costs

Our prices are very competitive and follow the Dental Price Guide of the Association of Dental Surgeons of Quebec (ACDQ) for the current year. Therefore, the fees are the same for all patients, whether insured or not.

 

For your convenience, we accept all payment methods, including Visa, MasterCard and American Express credit cards, Direct-payment by bank card (Interac), e-transfer, cheque and cash.

Schedule and appointments

We schedule appointments as soon as possible. In the event of an emergency or severe pain, we do everything in our power to offer you a time slot as soon as possible.

 

Your time is precious, just like ours! For this reason, our patients’ appointments do not overlap, allowing us to take the time to listen to you and focus solely on you.

 

For a cancellation or to reschedule your appointment, please notify us a minimum of two (2) business days in advance.

 

To find out the details of the clinic’s cancellation policy, we invite you to discuss it with a member of the team during your next visit or to contact us.

The first visit

We are happy to welcome you to our clinic. We thank you for the trust you place in us for all your dental and oral health care.

 

During your initial visit, we first get to know you. We ask you about your health and dental care history, then perform a diagnostic examination which includes a digital impression, taking intra- and extra-oral photos and the necessary x-rays.

Finally, we will evaluate treatment options suited to your needs.

 

Please have the following information on hand to open your file: 

 

 

  • All x-rays previously taken by a dentist;
  • The list of medications you are currently taking;
  • The information about your insurance company for claiming treatment.

 

IMPORTANT: All patients under the age of 14 must be accompanied by a parent or legal guardian during their first visit.

 

Looking forward to meeting you!

New patients

If you are a new patient, certain administrative documents will need to be completed in order to open your file. We invite you to complete these forms and submit them online before your appointment.

 

If you are unable to complete the forms beforehand, please arrive 15 minutes before your scheduled appointment time in order to complete it directly at the clinic.

 

Summary of the steps to follow at home before your first appointment: 

 

 

  1. Download and save the form to your computer before completing it.
  2. Complete the form and submit it online to the clinic.

FAQ

Welcome to the FAQ section of Montreal Family Dentistry, where we answer frequently asked questions about dental care, treatments and common oral concerns.

Browse our answers to learn more, and feel free to contact us with any additional questions.

 

 

General questions

How to obtain an appointment?

Simply call our practice! Our front desk staff will be happy to help schedule your next dental checkup at your convenience. If you are a new patient, please let us know and we will provide you with all the information you need for your first dental visit.

How much time do I have to plan for my first visit? What should i expect during my appointment?

Your first appointment with us will take about one and a half hour.

One of our staff members will compile your medical and dental history during your first visit. We will then examine your teeth and gums, screen you for oral cancer, make X-rays of your teeth as needed and complete a TMJ (temporomandibular or jaw joint) exam.

After we review your dental profile, we will discuss the diagnosis with you. If treatment such as a root canal (endodontics), braces (orthodontics) or oral surgery is needed, we will plan to treat you in our office or refer you to a specialist.

We will discuss your options for treatment and fee payment and help you determine the best plan to fit your needs.

During regular follow-up visits, we will examine your teeth and gums, screen you for oral cancer, clean your teeth and make plans for treatment, as needed. We will discuss any pain or problems you may be experiencing and answer any questions you may have.

How often should I come in for a check-up and cleaning?

Each patient is unique. For some, dental visits twice a year are appropriate; others may require treatment more or less often.

We will discuss the optimal frequency for you after your first check-up.

The benefits of Intraoral Camera

  • It allows you to better understand your dental needs by clearly seeing what we see
  • It allows us to see problem areas that could easily be missed with just a visual examination
  • Digital images can be stored easily in electronic patient records. This allows us to copy and send quickly electronically to referring dentist, other medical professionals, and insurance companies for faster dental claim reimbursement.
  • Is small, roughly the size of a standard dental mirror, and features a built-in light source. With this small camera, we can easily identify problems such as tooth decay, cracked or broken fillings, cracked teeth and signs of gum disease among others to help us create an effective treatment plan.

When should a child have his/her first dental appointment?

A child should have his first dental appointment no later than his third birthday. Many dentists recommend a child have his first appointment when his first tooth comes out.

How many times a day should I brush my teeth?

Most dental professionals recommend that you brush your teeth at least twice a day. Brushing after every meal, and flossing at least once a day, is also a good way to maintain dental health.

What causes tooth loss?

Tooth decay and periodontal disease are the most common causes of tooth loss. Tooth decay takes place when most of the tooth’s mineral makeup has been dissolved away and a hole (cavity) has formed. While tooth decay primarily affects children, periodontal disease, or gum disease, affects mostly adults. Periodontal disease is an infection of the gums caused by the buildup of plaque, and its earliest stage is known as gingivitis.

What if I have an emergency?

Please call our office as soon as you determine that you have a dental emergency. We will be glad to work with you in to our schedule if you have a dental emergency during business hours. After hours, over the weekend or during holidays, please call our office for the doctor’s emergency contact number.

Do you accept dental insurance plans?

Yes, we do. We can assist you understanding your insurance coverage and submitting claims electronically. Please ensure that you bring all your documentation in prior to or the day of your visit.

I am a student at the university, member of the ASEQ, what do I have to do?

We welcome all university students. All those participating in the ASEQ program will benefit from a 20%-30% reduction in fees for eligible treatments. Please bring your student ID on the first visit.

We provide electronic billing for ASEQ network students, which means that we collect directly from the insurance companies the eligible fees. Students will only need to pay for their share of the treatment.

Treatments and Procedures

How is the root canal treatment done?

A root canal treatment may be performed in one or more appointment, depending of the complexity of the canal system, number of canals and the severity of the infection.

  1. The first step in the procedure is to take an X-ray to see the shape of the root canals and determine if there are any signs of infection in a surrounding bone. Different tests may be performed to evaluate the condition of the pulp.
  2. Local anesthesia will be used to numb the area near the tooth. A dental rubber dam is applied around the tooth being treated to protect it from bacteria in your saliva during treatment and to keep the area clean and dry.
  3. An opening is made into the top of the tooth in order to gain access into the root canal system and the damaged pulp.
  4. Very fine dental instrument called files are used in a specific sequence to remove the infected pulp and clean and shape the canals system. Disinfectants are periodically flushed into the canals to remove all the debris.
  5. After the canal has been cleaned, a rubber like material called gutta-percha is placed in the canals to fill and seal them.
  6. The opening of the tooth is then sealed with either a temporary or permanent filling at this time.

After a root canal treatment

  • Avoid biting or sucking a numb lip, cheek or tongue until the effects of local anesthesia disappear (normally after 3 to 4 hours). Also, avoid hot drinks or food if you are very numb.
  • Avoid chewing firmly or biting hard on the treated tooth until you have had it restored. The tooth is susceptible to fracture and a full restoration must be placed as soon as possible.
  • Continue to brush normally.
  • For the first few days after treatment, your tooth may feel sensitive, especially if there was pain or infection before the procedure. This discomfort can be relieved and be controlled by taking pain medication. The usual painkillers of choice are ibuprofen (Advil, Motrin) and acetaminophen (Tylenol, Atasol).

Call our office if…

  • You have persistent pain.
  • Your bite feels uneven.
  • You have a reaction to the medication.
  • You lose your temporary crown or filling placed in the treated tooth.
  • You have any questions.

What are the steps involved in a tooth extraction?

  1. Local anesthesia will be used to numb the tooth or teeth to be extracted and surrounding tissues.
  2. After the area has been numbed, the tooth is loosened from its socket and then removed with dental forceps.
  3. Once the tooth has been pulled, a blood clot usually forms in the socket. Immediately after the tooth is removed, a bite pack (gauze pad) is used to apply pressure to the tooth socket and stop the bleeding.
  4. Sometimes a few stitches (usually self-dissolving) will be placed to close the gum edges over the extraction site.

After a tooth extraction or minor oral surgery

Immediately after extraction:

  • Bite the gauze pack and keep firm pressure on it for 15 to 30 minutes, then discard it. Change the compress as needed.
  • If any bleeding occurs, place a new gauge pack or a moistened tea bag and bite down on it for 15 to 30 minutes.
  • Stick to a liquid or soft food diet for one to two days (Ex. Soups, yogourts, fruit milkshakes, smoothies, mash potatoes, etc.).
  • Chew on the opposite side of your mouth to the wound.

Avoid:

  • Avoid hot food, spicy food, hard food, hot drinks and sodas for 3 to 4 days.
  • Avoid excessive activity for at least 24 hours.
  • Avoid smoking or drinking alcohol.
  • Avoid rinsing your mouth.
  • Avoid fingers, pencil or any other object in the mouth.
  • Avoid biting or sucking a numb lip, cheek or tongue.
  • Avoid spiting or sucking through a straw.
  • Avoid blowing your nose or sneezing violently.
  • Avoid lying down flat. Relax but keep the head elevated.
  • Avoid Aspirin.

Pain and discomfort:

  • Pain or discomfort is normal after surgery. It can be controlled by taking the pain medication you were prescribed. The usual painkillers of choice are ibuprofen (Advil, Motrin) and acetaminophen (Tylenol, Atasol). DO NOT TAKE ASPIRIN. Do not apply the drug to the wound itself.
  • The following day and after:
  • You can gently rinse your mouth with a warm salt solution (dissolve one teaspoon of salt with one cup of warm water).
  • Brush the surgical area gently.
  • Swelling after extraction is a normal body reaction. Swelling reaches it maximum about 48 hours after surgery and usually last 4 to 6 days. To control the swelling, you can apply icepacks over the area for the first 24 hours (no longer than 20 minutes at a time).
  • If you have been prescribed antibiotics, follow the instructions and make sure you finish the course.
  • Some people can experience difficulty in opening the mouth. This normally subsides after a few days.
  • If stiches were placed in the area of your surgery, we’ll tell you if and when they need to be removed (usually after one week).
  • You may experience some mild bruising in the area of the surgery. It will disappear after 7-14 days.

Call our office if…

  • You experience discomfort you cannot control with your painkillers.
  • You have bleeding that cannot be control by biting on a gauze.
  • You have increased swelling after the third day following surgery.
  • You have fever.
  • You have a reaction to the medication.
  • You have any questions.

What are the steps involved for placing a composite filling?

Placing a composite filling requires just one simple and comfortable visit to our office.

The area to be treated is numbed with a local anesthetic. Our dentist will first remove the decayed and damaged portion of your tooth, and/or existing defective restorative materials, and then clean the tooth to eliminate all traces of decay. If the cavity was near the nerve of the tooth, a special material (base) will be applied for added protection. The size of the dental filling, or the number of tooth surfaces requiring treatment will depend on the tooth as well as the extent of the damage or decay.

The tooth is prepared for the bonding process by lightly etching the surface and applying a bonding liquid. Once the liquid sets, the composite filling is applied, sculpted into the desire shape, and hardened by using a curing light.

Once set, the composite filling is trimmed, smoothed and polished, restoring your tooth to its original appearance, shape and function.

Our dentist will ask you to bite down to make sure your teeth fit together comfortably. Adjustments will be done until it is comfortable for you.

In most cases, a composite restoration will take between 30 and 60 minutes for each tooth.

It is normal to experience sensitivity to hot and cold when composite fillings are first placed, however this will subside shortly after your tooth acclimates to the new filling.

You will be given care instructions at the conclusion of your treatment. Good oral hygiene practices, eating habits, and regular dental visits will aid in the life of your new fillings.

After a dental filling

  • Avoid biting or sucking a numb lip, cheek or tongue until the effects of the local anesthesia disappear (normally after 3 to 4 hours). Also, avoid hot drinks or food if you are very numb.
  • Continue to brush and floss normally after meals and before bedtime.
  • It’s normal to experience some sensitivity to heat, cold and pressure after your appointment. You can also expect some soreness in your gums for several days.
  • White filling (composite): White fillings set completely immediately after they are placed, so as soon as the numbness from the anesthetic subsides, you can chew as you would normally.
  • Amalgam filling: With silver fillings, you shouldn’t chew hard foods or chew directly on the new fillings for the first 24 hours. If possible, chew only on the opposite side of your mouth.

Call our office if…

  • Your bite feels uneven.
  • If the soreness or sensitivity lasts for more than a week.
  • You have any questions.

What are the steps involved in a Dental Crown?

If the dental crown will be placed over your original tooth, such as with dental bridges and root canals, the tooth or teeth must be prepared so that the crown can fit snugly on top of the tooth structure. Tooth preparation and the delivery of the permanent crown are usually done in two steps.

First, our dentist will numb the area to be treated with local anesthetic. Next, the outside tooth will be reshaped by shaving and removing enough of the tooth material to allow the crown to sit on top and fit with the rest of your teeth. Once this process is complete, a model or impression will be made of your teeth. This model is sent out to the cosmetic dental laboratory to fabricate the permanent crown to match your smile. A temporary crown will be created and placed on the prepared tooth to seal and protect the tooth temporarily until your permanent crown is ready for placement.

During the placement of the permanent crown, our dentist will remove the temporary crown, ensure the prepared tooth is clean, and place the permanent crown over the prepared tooth. Our dentist may need to make adjustments to ensure your crown fits and feels natural in your mouth before permanently cementing the crown into place.

Remember:

With proper care and follow up, your dental crown is strong and designed to last for years. Crowns need to be brushed and flossed daily like regular teeth, and need to be evaluated every 6 months by our team during your regular exam to ensure that the structure is sound. Like most dental restorations, crowns will eventually need to be replaced.

To find out whether a dental crown is right for you, we encourage you to contact us today. We are dedicated to providing the best possible dental care for you.

What are the steps involved in a porcelain bridge?

Getting a porcelain bridge usually takes two or more appointments.

First, our dentist will numb the area to be treated with local anesthetic. Next, the teeth will be prepared on either side of the gap by removing a portion of the enamel and dentin to allow the crowns to sit on top and fit with the rest of your teeth. Once this process is completed, a model or impression will be made of your teeth. This model is sent out to the cosmetic dental laboratory to fabricate the permanent bridge to match your smile. A temporary bridge will be created and placed on the prepared tooth to seal and protect the teeth temporarily until your permanent one is ready for placement.

During the next appointment, our dentist will remove the temporary bridge, ensure the prepared teeth are cleaned, and place the custom made permanent one over the prepared teeth. Our dentist may need to make adjustments to ensure your new bridge fits and feels natural in your mouth. The new bridge is then permanently cemented. You will receive care instructions at the conclusion of your treatment.

Remember:

With proper care and follow up, your dental bridge is strong and designed to last for years. bridges need to be brushed and flossed daily like regular teeth, and need to be evaluated every 6 months by our team during your regular exam to ensure that the structure is sound. Our team will teach how to use a floss threader to floss under and around the artificial tooth (or teeth) in the middle of the bridge. Like most dental restorations, porcelain bridges may eventually need to be replaced or re-cemented.

We will help you determine whether a porcelain bridge is the right choice for restoring your smile after tooth loss. For more information, please call or visit us today. We are dedicated to providing the best possible dental care for you.

After a crown or bridge installation

Crowns and bridges usually take two to three appointments to complete. In the first visit, the teeth are prepared and molds of the mouth are taken.
Temporary crowns or bridges are placed to protect the teeth while the custom restoration is being made.

Temporary crown or bridge

  • Occasionally, a temporary crown may come off. Call us if this happens and bring the temporary crown with you so we can re-cement it. It is very important for the temporary crown to stay in place, as it will prevent other teeth from moving and compromising the fit of your final restoration
  • To keep your temporary crown in place, avoid chewing gum and eating sticky or hard foods. If possible, chew on the opposite side of your mouth. It is important to brush normally, but floss carefully and don’t pull up on the floss which may dislodge the temporary crown. Instead, pull the floss out from the side of the temporary crown.
  • It is normal to experience some temperature and pressure sensitivity after each appointment. The sensitivity should subside a few weeks after the placement of the final restoration. Mild pain medications may also be used as directed by our office.

Call our office if…

  • Your bite feels uneven.
  • Your temporary crown or bridge comes off.
  • You have persistent pain.
  • You have any questions.

What are the steps involved in fixed implant restorations?

Fitting an implant supported crown or bridge requires at least two visits to our office. Initially, we will take measurements and an impression of the dental implant/s. Sometimes we place a temporary crown or bridge to help shape and contour your gum tissue.

Since these restorations must be fabricated very precisely to ensure correct bite and to match the opposing teeth, we have your implant crown or bridge custom made just for you at the cosmetic dental laboratory. Approximately 2-3 weeks later, we will insert the crown or bridge and you will immediately be able to enjoy your new teeth.

You will receive care instructions when your treatment is completed. Good oral hygiene and regular dental visits will help to maintain your new implant and ensure it can function for several years.

We refer out for the implant procedure of the artificial roots. We will then fabricate the Crown or bridge in our office and implant it onto the artificial root.

For more information about the benefits of implant dentistry, and to schedule your implant consultation, please call or visit us soon. We are dedicated to providing the best possible dental care for you.

What are the steps involved in making a denture?

Dentures require several steps to complete, as well as for adjusting the denture for the best possible fit. This includes several visits to the office.

Step 1

We will take an impression of your gums. If you need extractions before creating your denture, our dentist will wait until your gums have healed before taking the impressions.

Step 2

Wax rims are placed in the mouth to establish a proper bite and orientation (occlusion) of the teeth. Patients can then select the size, shape and shade of the teeth for the denture. We will help you to make this selection, but we also recommend having someone who knows you very well help make the selection. The impressions, as well as the selection for shape, size and shade of the teeth will be sent to our dental lab.

Step 3

Try-In: This is a critical step in the denture process. The dental lab will send a mockup of your denture, which includes a set of pre-made plastic teeth, set in wax, to make sure you are happy with the general color, look, fit and feel of the denture. If any changes are needed, additional try-in appointments may be necessary. Once the denture is made to your satisfaction, the try-in denture will be sent back to the lab to create the final denture. We will always help to make sure you are pleased with your denture, and that it looks and feels as natural as possible. However, this is an important and final decision, and we strongly support bringing a spouse or friend who knows you well, and who will give you honest feedback about how the denture looks so you can make your selection with the greatest amount of confidence.

Step 4

This is the fitting of your final denture. The lab has now processed the premade teeth into a hard, tissue colored acrylic base. If necessary, your dentist will make adjustments to the fit and the bite, and you may need to return to the office if you experience any sore spots or issue within the next few weeks to have the denture adjusted.

What are the steps involved for getting a veneer?

Getting a porcelain veneer usually requires three visits to the dental office: one for a consultation and two to make and apply the veneers.

Dr. Feldman will do a complete examination of your teeth to determine if porcelain veneers are the right solution for you. The procedure can usually be accomplished in two appointments after the initial diagnosis and treatment planning.

At the first appointment, Dr. Feldman will prepare your teeth, which requires removal of approximately half a millimeter of tooth structure, which is an amount equal to the thickness of the veneer to be added to the tooth. A local anesthesia may be used but is typically not necessary. Next, a model or impression will be made of your teeth. This model is sent out to the cosmetic dental laboratory to fabricate the veneers. It usually takes about 2 weeks. While the final porcelain veneers are being fabricated, temporary veneers are placed over the teeth.

Once the porcelain veneers come back from the laboratory, the temporaries are popped off and the permanent porcelain veneers are cemented on the teeth. The excess of cement is removed, then some polishing and an adjustment of the bite is done.

As with most dental restorations, veneers have a certain lifetime and may someday need replacement. They are very durable and will last many years giving you a long-lasting smile. Proper brushing, flossing and regular dental visits will aid in the life of your new veneers.

We invite you to contact us today to learn more about porcelain veneers. We are dedicated to providing the best possible care for your smile.

After a dental whitening

After teeth whitening, post-care for your newly whitened teeth include:

  • Avoiding dark-colored foods and beverages as well as smoking for at least a week after whitening. Whenever possible, sip dark-colored beverages with a straw.
  • Practicing good oral hygiene, brushing and flossing after meals and before bedtime.
  • Follow-up or maintenance whitening when color shades start to fade.
  • Tooth bleaching can cause a temporary increase in tooth sensitivity to temperature, pressure and touch. Whitening sensitivity normally lasts no longer than two days, but in some cases whitening sensitivity may persist up to a month. If so, toothpaste containing potassium nitrate for sensitive teeth may be recommended for use.

If there is whitening sensitivity in teeth post to a tooth whitening treatment, there are several ways to reduce whitening sensitivity in teeth:

  • Avoid acidic and citrus drinks and spicy foods as well as extreme hot or cold temperature foods.
  • Use toothpaste for sensitive teeth.
  • Take pain relieve medication when necessary.

After a Cosmetic Reconstruction

  • It will take time to adjust to the feel of your new bite. When the bite is altered or the position of the teeth are changed, it takes several days for the brain to recognize the new position of your teeth or their thickness. If you continue to detect any high spots or problems with your bite, call our office so we can schedule an adjustment appointment.
  • It is normal to experience some hot and cold sensitivity. The teeth require some time to heal after removal of tooth structure and will be sensitive in the interim. Your gums may also be sore for a few days. Warm salt water rinses (one teaspoon of salt dissolved in a cup of warm water) three times a day will reduce pain and swelling. A mild pain medication (one tablet of Tylenol or ibuprofen (Motrin) every four or six hours) should ease any residual discomfort.
  • Don’t be concerned if your speech is affected for the first few days. You’ll quickly adapt and be speaking normally. You may also notice increased salivation. This is because your brain is responding to the new size and shape of your teeth. This should subside to normal in about a week.
  • Daily brushing and flossing are a must for your new dental work. Daily plaque removal is critical for the long-term success of your new teeth, as are regular cleaning appointments.
  • Any food that can crack, chip, or damage a natural tooth can do the same to your new teeth. Avoid hard foods and substances (such as beer nuts, peanut brittle, ice, fingernails, pencils, and/or sticky candies). Smoking will stain your new teeth. Minimize or avoid foods that stain such as coffee, red wine, tea, and berries.
  • If you engage in sports, let us know so we can make a custom mouth guard. If you grind your teeth at night, wear the night guard we have provided for you. Adjusting to the look and feel of your new smile will take time. If you have any problems or concerns, please let us know. We always welcome your questions.

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